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Creation date: 21/02/2018 14:37    Updated: 20/04/2018 14:40    dashcam dvr faq
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DVRs and Dash Cams

Q: What is the default password for the dashcams?


Q: What is the default password for the DVRs?


Q: Why is my dash cam not turning on?
    Try unplugging both ends of the USB power and plugging it back in.
    Make sure there is power to the camera
    Try a different SD card - if the card is corrupted it may not turn on
    - 0-776-60, 0-776-62, 0-776-65


Q: Why is my DVR not turning on?
    Check the power leads to make sure there is 12/24V going in
    Make sure the ignition is connected (blue wire)
    Make sure the key lock on the front is in the Locked position
    Make sure the monitor is set to the correct input
    Try a different Hard drive / SD card
    - 0-776-80, 0-776-81, 0-776-84


Q: Why does the screen turn off on the dash cams?
    The dash cams have a screensaver function to stop driver distraction. It keeps recording even when the screen turns of. To wake it up, just press on any button. To change the time, or to turn it off, follow the guide here
    - 0-776-60, 0-776-62, 0-776-65


Q: When I connect a camera to the DVR, nothing comes up on the screen!
    The connection might be loose, make sure the plug is screwed all the way in.
    Make sure the camera is being plugged in to the DVR and not into the monitor
    Make sure you aren't mixing high definition cameras (720p) and standard definition cameras (960h)
    If you are using the 0-776-80 DVR, you can only use standard definition cameras (960h)
    If you are using standard defenition cameras on the 0-776-81 or 0-776-84 you may need to change the codec settings. There is page explaining what the settings do here.
    - 0-776-80, 0-776-81, 0-776-84


Q: Why cant I change the time or date?
    If you are using GPS, the time and date will automatically change using that.
    If you are trying to change the date and time with the remote and it isn't changing, try following this guide here
    - 0-776-80, 0-776-81, 0-776-84


Q: I've just changed some settings on the DVR, why haven't they worked?
    Some of the settings don't get applied until the DVR reboots. The easiest and quickest way to reboot the DVR is to unlock the front using the key for a few seconds, then lock it again.
    - 0-776-80, 0-776-81, 0-776-84


Q: Why is the DVR still turned on after I have removed the power lead?
    The monitor can draw a small amount of power from a monitor, it is not recommended to power the DVR using the monitor as the monitor cannot provide enough power for long term use and can be damaged. It is recommended to remove the monitor lead before removing the power from the DVR.
    - 0-776-80, 0-776-81, 0-776-84


Q: How do you set the DVR up so the reversing camera comes on when I put the vehicle into reverse?
    This is a relatively straightforward task. All you need to do is connect a reversing feed (your reversing light is a good one) to one of the alarm inputs of the DVR, and then follow this guide to link the relevant alarm input to the correct video feed.
    - 0-776-80, 0-776-81, 0-776-84


Q: How do I view footage from the DVR on my computer?
    First of all you need the software installed on your computer. It is on a disk included with the DVR.
    The software has to be run as an administrator in order to work, you can either right click on the shortcut to the software and choose Run as Administrator, or if you want to set it up to run as an administrator every time, follow the this guide here.
    There are two options to view the footage, you can either insert a USB drive into the DVR and export the footage from the playback menu (follow the guide here), or you can take the entire hard drive caddy out.
    With newer DVRs, there will be a small USB mini B connector () on the back of the hard drive caddy, with a USB cable in the box.
    If your hard drive caddy doesn't have this connector, you can either purchase a new caddy with the connector on (0-776-78) or remove the hard drive from the caddy and use a standard 2.5 inch SATA to USB Hard drive reader connected to your computer.
    - 0-776-80, 0-776-81, 0-776-84


Q: How do I set up post ignition recording on the DVRs?
    The post ignition recording feature is actually referred to as delay time on the DVRs. In order to change this, use this page to change the delay time.
    - 0-776-80, 0-776-81, 0-776-84


CCTV Cameras and Monitors

Q: How do I pair a wireless camera to a wireless monitor?
    First, power on the monitor with all wireless cameras (both paired and unpaired) in the vicinity turned off.
    Then, select "paring" from the on screen menu. A timer will start counting down from 50 seconds, before it gets to 0, power a camera on. Within a few seconds the timer will stop and the camera image should show on the screen.
    The camera and monitor are now paired. A camera can only be paired with one monitor at a time, so in order to share a camera between multiple monitors, you need to repeat the process of each one every time.
    To add another camera to the monitor, change the input on the monitor and power off all cameras (both paired and unpaired) in the vicinity. Then repeat the pairing process with the next camera. Once this camera has been paired, you can turn the other paired cameras back on and they will all be connected to the monitor at once.
    - 0-776-23, 0-776-39, 0-776-40, 0-776-41, 0-776-42, 0-776-57, 0-776-58, 0-776-59
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